SAP Knowledge Base Article - Public

3307583 - Anonymize Onboardees Email address during Instance Refresh


Customer had an instance refresh recently and wants to mask all the email addresses for external users


SAP SuccessFactors Onboarding


Onboarding 2.0 email masking is not part of the standard refresh process. Onboarding 2.0 emails anonymization or masking is not possible as of the moment. 


The only possible masking is the one done for those candidates that are hired. For Onboarding external users, this is currently not supported. 

The Engineering team has an internal ticket created for this and this feature will be supported after the 1H 2023 release.


Instance refresh Onboarding, Email masking, external users , KBA , LOD-SF-OBX-EML , Notifications , Problem


SAP SuccessFactors Onboarding 2211