SAP Knowledge Base Article - Public

3307670 - Customer Down Payment Creates Supplier Invoice In Intercompany Scenario

Symptom

While creating a Customer Down Payment Request for an intercompany process, system creates a Supplier Invoice instead of a Supplier Down Payment.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search for the Supplier Invoice's ID.
  4. Click in Edit button.
  5. Navigate to Document Flow tab.

You can see that the Supplier Invoice was created after the Customer Down Payment Request.
You expected that instead of the Supplier Invoice, it was created a Supplier Down Payment Request.

Cause

This scenario is the standard behavior. The system is working as expected.

Resolution

Currently this functionality is not supported in ByDesign. If you want system to create Supplier Down Payment, this can be taken as a new requirement and kindly post the idea in our Influence Platform:

Keywords

Supplier Invoice; Intercompany; Customer Down Payment Request creates supplier invoice; Supplier Down Payment Request , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions