3307736 - Can the text associated with "Close Ticket" button in Ask HR application be changed?

Symptom

When a ticket is created in Ask HR application, there is a button with text "Close Ticket". This text is confusing the employees and they click on it assuming it to close the ticket Window.

Environment

SAP SuccessFactors HXM Suite

* SAP SuccessFactors Employee Central Service Center

Product

SAP SuccessFactors HXM Suite 2211

Keywords

Ask HR, application, close, ticket, Close Ticket, button, created, text , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , How To

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