SAP Knowledge Base Article - Preview

3307737 - Cannot See Full E-mail Body In Ticket Timeline

Symptom

You are not able to see full E-mail body in Timeline view but the full E-mail is available in the List view.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2302

Keywords

Ticket , Timeline view , Complete Email , Full Email , Timeline , See more , KBA , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-SRP , Service Request Processing , How To

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