SAP Knowledge Base Article - Public

3307885 - Name Not Appearing For a Freight Forwarder

Symptom

You are not able to see the name of freight forwarder.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound logistics
  2. Navigate to Outbound deliveries
  3. Search for your delivery
  4. Open it and go to view all
  5. Select the value selection (F4 help) for freight forwarder
  6. Notice that the name is missing, however when you select the name appears.

Cause

For the freight forwarders (suppliers) there is no address maintained. It is the reason why for the value help screen the names of those suppliers are not retrieved.

Resolution

You have to maintain an address for the suppliers:

  1. Go to Supplier Base work centre
  2. Navigate to Suppliers View
  3. Maintain address for supplier

Keywords

freight forwarder, value help missing, Name Not Appearing , KBA , name not appearing , value help missing , freight forwarder , AP-BP-PTY , Party , Problem

Product

SAP Business ByDesign all versions