SAP Knowledge Base Article - Public

3307990 - On My Workflow Requests Page Filter selections Gets Reset Once the User Logs out


Feature to save the filter on my workflow request page for users was available early .

Now when user tried to save the filter (Like filter on Request Type, Event Reason, etc ) on my workflow request page it gets reset once the user logs out of system . 

Guide Reference: 

Implementing and Managing Workflows - Filtering Workflows From My Workflow Requests Page at:


Product version: SAP SuccessFactors HXM Core 2211

Workflow Request

Reproducing the Issue

  1. Open approve request using To-do 
  2. Click on Filter 
  3. Configure your filter and save
  4. Logout
  5. Login again, the filters have been reset


Expected Behaviour.

The codes allowing to save the filter settings were removed for security reasons.


To eliminate/prevent potential security risk, previous login filter information can not be saved in user's machine.

The information can only be kept during one login session (like navigating between pages).

Please raised an enhancement with product management to accelerate the review and coding of this behaviour. 


Workflow Request Filter, My Workflow Filter, My Workflow Request Filter not Saving, , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem


SAP SuccessFactors HXM Core 2211