SAP Knowledge Base Article - Public

3308053 - Candidates cannot access the Career Site as an Error occurs

Symptom

When internal candidates try to access the internal career site, an error occurs:

Your request has not been processed successfully. Please try again.

If the problem persists, please contact client support and provide the event code and the server timestamp below.

900-001-6     Wed Mar 01 14:38:59 CET 2023     Release build b2211p17e.20230225230417 (20230225230417) - 225/pc33bcf96

Note: Standard industry browsers are supported for use with the SuccessFactors application. Please check the Customer Community or Customer Success web sites for an up to date list of these.

Click here to return to your homepage.

An error also occurs for external candidates trying to access the external career site. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Careers
  2. Error occurs: 

Your request has not been processed successfully. Please try again.

If the problem persists, please contact client support and provide the event code and the server timestamp below.

900-001-6     Wed Mar 01 14:38:59 CET 2023     Release build b2211p17e.20230225230417 (20230225230417) - 225/pc33bcf96

Note: Standard industry browsers are supported for use with the SuccessFactors application. Please check the Customer Community or Customer Success web sites for an up to date list of these.

Click here to return to your homepage.

Cause

Misconfiguration of the email trigger Email Job to Friend. 

In the box "Character Limit" for the Email Trigger "Email Job to Friend" alphanumeric or alphabetic characters have been entered instead of a numerical value. 

Resolution

In the box "Character Limit" for the Email Trigger "Email Job to Friend" only numerical values from 1 to 1000 are supported. 

Remove the unsupported value and enter a numerical value from 1 to 1000 instead. 

Keywords

Career, Site, Error, 900-001-6, Tile , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions