Symptom
When internal candidates try to access the internal career site, an error occurs:
Your request has not been processed successfully. Please try again.
If the problem persists, please contact client support and provide the event code and the server timestamp below.
900-001-6 Wed Mar 01 14:38:59 CET 2023 Release build b2211p17e.20230225230417 (20230225230417) - 225/pc33bcf96
Note: Standard industry browsers are supported for use with the SuccessFactors application. Please check the Customer Community or Customer Success web sites for an up to date list of these.
Click here to return to your homepage.
An error also occurs for external candidates trying to access the external career site.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Careers
- Error occurs:
Your request has not been processed successfully. Please try again.
If the problem persists, please contact client support and provide the event code and the server timestamp below.
900-001-6 Wed Mar 01 14:38:59 CET 2023 Release build b2211p17e.20230225230417 (20230225230417) - 225/pc33bcf96
Note: Standard industry browsers are supported for use with the SuccessFactors application. Please check the Customer Community or Customer Success web sites for an up to date list of these.
Click here to return to your homepage.
Cause
Misconfiguration of the email trigger Email Job to Friend.
In the box "Character Limit" for the Email Trigger "Email Job to Friend" alphanumeric or alphabetic characters have been entered instead of a numerical value.
Resolution
In the box "Character Limit" for the Email Trigger "Email Job to Friend" only numerical values from 1 to 1000 are supported.
Remove the unsupported value and enter a numerical value from 1 to 1000 instead.
Keywords
Career, Site, Error, 900-001-6, Tile , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem