SAP Knowledge Base Article - Preview

3308059 - When closing a case the SAP Support Interaction Survey (SIS) is not appearing or when filling it out an error occurs - SAP for Me

Symptom

  • After closing a case no SIS survey pop up appears
  • Case survey is not appearing
  • Survey does not pop-up
  • Error: Sorry, an unexpectederror occurred.


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Environment

  • SAP for Me
  • SAP Support Interaction Survey (SIS)

Keywords

SIS Survey, survey, Umfrage, pop up, PCC, Meldungsbewertung, Incidentbewertung, Frageformular zu Meldungen, rating cases, browser settings, rating, case survey, , KBA , XX-SER-FORME , SAP for Me , Problem

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