SAP Knowledge Base Article - Preview

3308059 - SAP Support Interaction Survey (SIS) is not appearing when closing a support incident/case

Symptom

  • After closing an incident/case no SIS survey pop up appears
  • Incident/case survey is not appearing
  • Survey does not pop-up


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Environment

  • SAP for Me
  • SAP ONE Support Launchpad
  • SAP Support Interaction Survey (SIS)

Keywords

SIS Survey, survey, Umfrage, pop up, PCC, Meldungsbewertung, Incidentbewertung, Frageformular zu Meldungen, rating cases, browser settings, rating, case survey, , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-FORME , SAP for Me , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , Problem

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