3308059 - SAP Support Interaction Survey (SIS) is not appearing when closing a support incident/case

Symptom

After closing an incident/case no SIS survey pop up appears
Incident/case survey is not appearing
Survey does not pop-up

Environment

SAP for Me
SAP ONE Support Launchpad
SAP Support Interaction Survey (SIS)

Keywords

SIS Survey, survey, Umfrage, pop up, PCC, Meldungsbewertung, Incidentbewertung, Frageformular zu Meldungen, rating cases, browser settings, rating, case survey, , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-FORME , SAP for Me , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , Problem

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