3308062 - Is it possible to audit changes to Email Notifications in Change Email Notification Settings?

• Unable to identify who enabled or disabled Email Notifications for users.
• No audit information available for changes to Email Notification settings.
• Changes to Email Notifications are not captured in Change Audit Reports.
• Cannot track when Email Notifications were enabled or disabled for a user.
• Audit trail for Email Notification settings is missing or not available.

 SAP SuccessFactors HCM Suite

It is not possible to audit changes to the Email Notification setting using Change Audit Reports within the instance.

To identify when and by whom Email Notifications were enabled or disabled for a user, internal logs must be checked. This requires assistance from SAP Support.

Please create a case under component LOD-SF-PLT-NOT and provide the relevant details (such as affected users and exact date of change) so the logs can be reviewed.

Note:

• This information can only be retrieved if the Audit feature was enabled before the change was made.
• Audit logs are retained for a maximum of 60 days.

KBA 2087440 - Disabling Email Notifications For One or More Users for an Instance

SAP Help Portal - Enabling System Email Notifications for Users

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