SAP Knowledge Base Article - Public

3308062 - Audit on E-mail notifications checkbox in Change Email Notification Setting

Symptom

Is it possible to audit who disabled email notifications for users in the 'Change User Email Notifications' feature?

Environment

 SAP SuccessFactors HCM Suite

Reproducing the Issue

1. Go to Change Email Notification Setting.
2. Select filters and search for users
3. Checkbox for enabled/disabled e-mail notifications

Resolution

It is currently not possible to audit changes to this switch using the Change Audit Reports within the instance.

However, it is possible to find when and who disabled or enabled the email notification for a user by checking the internal logs. Please raise a case with support under component LOD-SF-PLT-NOT for auditing this feature.

Note:

  • This information can only be retrieved if the Audit feature was enabled before the change was made.
  • Audit logs are retained for only 90 days.

See Also

2087440 - Disabling Email Notifications For One or More Users for an Instance

Keywords

Audit, e-mail, notifications, checkbox, switch, enabled, disabled, change user email notifications, LOD-SF-PLT , KBA , LOD-SF-PLT-NOT , Email Notifications , How To

Product

SAP SuccessFactors HCM Core all versions