SAP Knowledge Base Article - Public

3308125 - Users not visible in Proxy Now search


  • Not able to proxy to certain users.
  • Users do not show in Proxy Search


SAP SuccessFactors HXM Core

Reproducing the Issue

  1. Go to Proxy Now
  2. Search for Affected User
  3. User is not visible in Proxy Now Search


  • Affected Users are inactive in employment table
  • Need to have an active employment to be searchable under proxy


  1. Modify Hire End Date for affected users to valid future date.
  2. Users will now show in Proxy Now search

See Also

2087311 - Proxy Management and Proxy Now - SuccessFactors HXM Suite


Proxy Now, Employment, not visible, missing, search, users , KBA , LOD-SF-PLT-PRX , Proxy , Problem


SAP SuccessFactors HXM Core all versions