SAP Knowledge Base Article - Public

3308125 - Users not visible in Proxy Now search

Symptom

  • Not able to proxy to certain users.
  • Users do not show in Proxy Search

Environment

SAP SuccessFactors HXM Core

Reproducing the Issue

  1. Go to Proxy Now
  2. Search for Affected User
  3. User is not visible in Proxy Now Search

Cause

  • Affected Users are inactive in employment table
  • Need to have an active employment to be searchable under proxy

Resolution

  1. Modify Hire End Date for affected users to valid future date.
  2. Users will now show in Proxy Now search

See Also

2087311 - Proxy Management and Proxy Now - SuccessFactors HXM Suite

Keywords

Proxy Now, Employment, not visible, missing, search, users , KBA , LOD-SF-PLT-PRX , Proxy , Problem

Product

SAP SuccessFactors HXM Core all versions