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SAP Knowledge Base Article - PublicSymptom
Timeout is a common error during API calls when a client waits for too long for a response from the server. Timeouts can happen due to various reasons. The common timeout scenarios and how to handle timeouts are listed.
Environment
SAP SuccessFactors HXM Suite
* OData API
Resolution
| Type | Timeout | Timeout Error Response (HTTP Code) | Solution |
| Session timeout | 10 minutes (API server) 30 minutes (CF server) | 502 | Retry is possible. Avoid complex API calls with large data requests. |
| Gateway timeout | 7 minutes | 504 | Retry gap is 5 minutes. Avoid complex API calls with large data requests. |
| Client timeout | Client-specific | Client-specific | Timeouts that occurs on the client side are handled by the client. |
See Also
Keywords
timeout, timeouts, session, client, gateway, 502, 504, API, server, complex, best, practices, OData , KBA , LOD-SF-INT-ODATA , OData API Framework , How To
Product
SAP SuccessFactors HXM Suite 2211
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