SAP Knowledge Base Article - Preview

3308263 - Auto renewal functionality is not working on SOM contract

Symptom

Program RSPPFPROCESS with action definition CONTRACT_AUTO_RENEWAL cannot be executed even though the auto renewal flag has been checked.

Error below can be checked in log:

Process EXTENSION could not be started. Action could not be successfully executed


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Environment

  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP S/4HANA 2021

Keywords

CONTRACT_AUTO_RENEWAL; Auto renewal; EXTENSION , KBA , CRM-S4-SOM , S4CRM: Subscription Order Management , Problem

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