Symptom
You can see Sales Transactio with Status: Inconsistent. The error message is "Payment Item: Credit card ID not valid".
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Customer Invoicing Work Center - Sales Transactions View.
- You can see Sales Transaction: ABC (where ABC stands for Sales Transaction ID) with Status: Inconsistent.
- Click Check button.
- You can see error "Payment Item: Credit card ID not valid".
Cause
You can see the payload of Sales Transaction: ABC about Credit card ID as below:
<CreditCardKey>
<ID>11111111111111111</ID>
<TypeCode>2</TypeCode>
</CreditCardKey>
For TypeCode 2 which means VISA, the digit number should be 16. However, you have maintained 17 digits in the payload.
Please refer to the description of <TypeCode> as below:
Code Description Digits
1 American Express 15
2 VISA 16
3 MasterCard 16
4 Diners Club 14
Resolution
You need to maintain valid Credit card ID.
Keywords
Sales Transaction, Inconsistent, Credit card ID not valid, TypeCode. , KBA , AP-POS , Point-of-Sale Transaction Processing , Problem