3308356 - Inconsistent Sales Transaction due to Error "Payment Item: Credit card ID not valid"

You can see Sales Transactio with Status: Inconsistent. The error message is "Payment Item: Credit card ID not valid".

SAP Business ByDesign

1. Go to Customer Invoicing Work Center - Sales Transactions View.
2. You can see Sales Transaction: ABC (where ABC stands for Sales Transaction ID) with Status: Inconsistent.
3. Click Check button.
4. You can see error "Payment Item: Credit card ID not valid".

You can see the payload of Sales Transaction: ABC about Credit card ID as below:

<CreditCardKey>
      <ID>11111111111111111</ID>
      <TypeCode>2</TypeCode>
     </CreditCardKey>

For TypeCode 2 which means VISA, the digit number should be 16. However, you have maintained 17 digits in the payload.

Please refer to the description of <TypeCode> as below:

Code                  Description                 Digits

1                       American Express        15

2                       VISA                          16

3                       MasterCard                 16

4                       Diners Club                 14

You need to maintain valid Credit card ID.

Sales Transaction, Inconsistent, Credit card ID not valid, TypeCode. , KBA , AP-POS , Point-of-Sale Transaction Processing , Problem