SAP Knowledge Base Article - Public

3308356 - Inconsistent Sales Transaction due to Error "Payment Item: Credit card ID not valid"


You can see Sales Transactio with Status: Inconsistent. The error message is "Payment Item: Credit card ID not valid".


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Reproducing the Issue

  1. Go to Customer Invoicing Work Center - Sales Transactions View.
  2. You can see Sales Transaction: ABC (where ABC stands for Sales Transaction ID) with Status: Inconsistent.
  3. Click Check button.
  4. You can see error "Payment Item: Credit card ID not valid".


You can see the payload of Sales Transaction: ABC about Credit card ID as below:


For TypeCode 2 which means VISA, the digit number should be 16. However, you have maintained 17 digits in the payload.

Please refer to the description of <TypeCode> as below:

Code                  Description                 Digits

1                       American Express        15

2                       VISA                          16

3                       MasterCard                 16

4                       Diners Club                 14


You need to maintain valid Credit card ID.


Sales Transaction, Inconsistent, Credit card ID not valid, TypeCode. , KBA , AP-POS , Point-of-Sale Transaction Processing , Problem


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