Symptom
You are creating a manual invoice request and when making the attempt of selecting India as the Tax Country, the system defaults to the ship-from country.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select New Manual Invoice under Common Tasks view.
- Enter the needed sales data.
- Navigate to the Items tab.
- Added Item ABC (ABC represents the ID of the material or service).
- Navigated to the Taxes subtab.
When trying to change the Tax Country to India, system does not accept and revert back to the previous value.
Cause
System will try to use a default tax code maintained in the backend while changing the tax country manually. However, due to a special case, there is no default tax code for India. Hence, system reverts back to calculating the previously maintained country.
Resolution
This is the system expected behavior.
In order to select India as the tax country of the document, please change the address of the seller company, making the companies country as India.
See Also
2566977 - Tax Reporting Unit is not Determined for Service Confirmation Invoice Request
2377224 - How is the Tax Country Determined in a Down Payment Request which was Created via a Sales Order
Keywords
Tax Country, Invoice, Invoice Request, Manual, India, Tax Determination, Taxes, Region, Automatically , KBA , tax country india , tax determination , manual customer invoice , AP-TTE-GLO , Cross-Country Extensions , How To