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3308509 - Solr Full Product Indexcronjob failed with Solr timeout exception

Symptom

Full Index CronJob is being run from BackOffice but failed with Solr timeout exception.

Errors Similar to the following as observed in the Backoffice/Background Processing logs:

  • org.apache.solr.client.solrj.SolrServerException: Timeout occurred while waiting response from server at: http://solr-3.solr.default.svc.cluster.local:8983/solr 
  • de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException: org.apache.solr.client.solrj.SolrServerException: Timeout occurred while waiting response from server at: http://solr-3.solr.default.svc.cluster.local:8983/solr

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

full solr indexcronjob, timeout, SolrServerException, sockettimeout, Socket Timeout, Connection Timeout , KBA , CEC-SCC-COM-SRC-SER , Search and Navigation , Problem

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