SAP Knowledge Base Article - Preview

3308765 - Error in Identity Authentication acting as a proxy for Okta - Cookie name is not valid

Symptom

  • When logging in using Identity Authentication (IAS) as a proxy for Okta Identity Provider (IdP) an error occurs
    The error message presented to the user is:

    Identity provider cannot process the response due to wrong configuration. Please contact your system administrator

  • The error message that appears in the IAS troubleshooting logs is:

    User authentication failed. Cookie name is not valid:


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Environment

  • Identity Authentication
  • Okta

Product

Identity Authentication 1.0

Keywords

SP Issuer; Okta; IAS; IdP; Identity provider cannot process the response due to wrong configuration. Please contact your system administrator; User authentication failed, Cookie name is not valid, SSO, Single Sign on, SAML , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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