Symptom
You have a workflow (EC) where you configured the No Approver Behavior field to Stop the Workflow and the Approver Type to Position Relationship, however the workflow step is skipped once you trigger the workflow.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
1. Configure an EC workflow with No approval Behavior as Stop the Workflow and Approver Type as Position Relationship
2. Make the required change to trigger the workflow
3. Notice the step is being skipped, albeit the workflow should be stopped based on the configuration
Cause
This is a known limitation by the system. For EC workflows (such as change job -> change position), even if the No Approval Behavior is set to "Stop the workflow", the workflow step is skipped if an approver cannot be resolved.
Note: For MDF workflows (e.g. change position MDF object), the workflow can stop if "Stop the Workflow" is set and the approver cannot be found.
Resolution
If you would like this to be reviewed and adjusted in the future to meet your business needs please feel free to submit an enhancement request at our site. For more information on this, please see - 2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
stop the workflow, workflow, no approver behavior, skip this step, skip, step, EC workflow, Position Relationship , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-POS , Position Management , LOD-SF-EC-POS-WFL , Position Workflows , Problem