Symptom
User is getting error message in the App "Approve Bank Payments". ERROR : Failed to submit batch. It is locked by another user.
Environment
SAP S/4HANA Cloud.
Resolution
To avoid this situation in the future, the approval of a payment batch should be performed at once by clicking on "Approve and Submit" button rather than approving batches in 2 steps (Approve and then clicking Submit). This approach will avoid the usage of "Locking" during the payment batch approval.
Following the same strategy, roll back your payment batch under "Reviewed" by clicking on "Discard Changes". Then select your payment batch and perform the approval using "Approve and Submit" button.
See Also
F0673A, Lock, by, another, user, submit, approve, approve and submit,
Keywords
KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , How To