SAP Knowledge Base Article - Public

3309097 - Payment Batch Approval Locked By Another user, cannot unlock.

Symptom

User is getting error message in the App "Approve Bank Payments". ERROR : Failed to submit batch. It is locked by another user.

Environment

SAP S/4HANA Cloud.

Resolution

To avoid this situation in the future, the approval of a payment batch should be performed at once by clicking on "Approve and Submit" button rather than approving batches in 2 steps (Approve and then clicking Submit). This approach will avoid the usage of "Locking" during the payment batch approval.

Following the same strategy, roll back your payment batch under "Reviewed" by clicking on "Discard Changes". Then select your payment batch and perform the approval using "Approve and Submit" button.

See Also

F0673A, Lock, by, another, user, submit, approve, approve and submit, 

Keywords

KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions