3309097 - Payment Batch Approval Locked By Another user, cannot unlock.

User is getting error message in the App "Approve Bank Payments". ERROR : Failed to submit batch. It is locked by another user.

SAP S/4HANA Cloud.

To avoid this situation in the future, the approval of a payment batch should be performed at once by clicking on "Approve and Submit" button rather than approving batches in 2 steps (Approve and then clicking Submit). This approach will avoid the usage of "Locking" during the payment batch approval.

Following the same strategy, roll back your payment batch under "Reviewed" by clicking on "Discard Changes". Then select your payment batch and perform the approval using "Approve and Submit" button.

F0673A, Lock, by, another, user, submit, approve, approve and submit, 

KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , How To