SAP Knowledge Base Article - Preview

3309290 - How to authorize multiple S-user IDs in Built-In Support


A user had authorized an S-user ID in Built-In Support, but he needed to authorize another S-user ID. By clicking the Authorize button besides the S-user ID, he was navigated to the authorization grant page. After clicking the Authorize button on that page, the page showed the authorization was still granted to the first S-user ID instead of the second one. Back to the S-user list of Built-In Support, the second S-user still showed no authorization.

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All SAP cloud products that have been integrated with Built-In Support.


Built-In Support all versions


s-user id, authorize, authorization, SAP built-in support, embedded support, grant permission, sap universal id, cloud system , KBA , CA-FLP-EXT-DSX , Integration of Support into all SAP products , XX-SER-DSX-BIS , Built-in Support , How To

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