Symptom
- [[HiringManagerEmail]] token is not populating with the email Id of hiring manager.
- Instead, it is coming as blank.
- When the token is used as hyperlink the issue has occurred.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Add token [[HiringManagerEmail]] to email template as hyperlink.
- When the email is triggered, the hiring manager name is blank.
.
Cause
- When the token is used as hyperlink, incorrect quotes are present.
- As Highlighted in the above screenshot, the ending quote used is incorrect.
Resolution
- Please change the second quote highlighted in the above screenshot to the right one.
Keywords
[[HiringManagerEmail]], token, not populating, Onboarding, compliance emails, HiringManagerEmail token , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding 2211