SAP Knowledge Base Article - Public

3309591 - Contract Item are not Renewed

Symptom

You have created a renewal rule for contract line item level, but new line item is not created.

Or

You want to add a renewal rule on the contract header level, but the field is read only.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders Work center -> Contracts view
  2. Edit the Contract ABC (ABC represents the Contract ID)
  3. Navigate to Items tab
  4. Renewal Rule is maintained 
  1. Go to Sales Orders Work center -> Contracts view
  2. Edit the Contract ABC (ABC represents the Contract ID)
  3. Navigate to General tab
  4. A Renewal Rule cannot be maintained 

Cause

Validity of the Contract at header level is Expired.

Resolution

The system creates the renewal task only if the contract status is Active. This is a standard system behaviour.

Keywords

KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions