Symptom
You have created a renewal rule for contract line item level, but new line item is not created.
Or
You want to add a renewal rule on the contract header level, but the field is read only.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders Work center -> Contracts view
- Edit the Contract ABC (ABC represents the Contract ID)
- Navigate to Items tab
- Renewal Rule is maintained
- Go to Sales Orders Work center -> Contracts view
- Edit the Contract ABC (ABC represents the Contract ID)
- Navigate to General tab
- A Renewal Rule cannot be maintained
Cause
Validity of the Contract at header level is Expired.
Resolution
The system creates the renewal task only if the contract status is Active. This is a standard system behaviour.
Keywords
KBA , AP-SLO-SO , Sales Order , Problem
Product
SAP Business ByDesign all versions