SAP Knowledge Base Article - Preview

3309661 - Note Is Appearing As Preview In Ticket Even Without Saving It

Symptom

When you edit a note within Ticket's Notes facet, it is already appearing as a preview note in another tab even before saving it.


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Environment

 SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

 Ticket, Notes, Preview, Facet, Auto save. , KBA , LOD-CRM-SRP , Service Request Processing , How To

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