SAP Knowledge Base Article - Public

3309708 - Intelligent Services error: OData Service ISEFlow Failed

Symptom

  • ISC is not triggering IC job
  • "OData Service ISEFlow Failed, Error Status: error, errorThrown:" when trying to access the Flow section of this event in ISC
  • Not able to follow the below process: Event raised in ISC > ISC Event Triggers IC job

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

Event example:

  1. "Employee Termination" happens in system
  2. Termination Event Raised in ISC
  3. ISC Event Triggers IC job: Separation Checklist Triggers
  4. IC job upserts termination related data back into SF

 

Cause

The reason for ISC not be interacting with the events is because it is not configured to trigger any IC jobs.

Resolution

See Also

3269399 - Intelligent Services Center - Access Error "OData Service ISEFlow Failed, Error Status: error, errorThrown: Not Found"

3271152 - Intelligent Services Center - Access error when selecting 'Go to Intelligent Service Center' from Integration Center

2769349 - How to trigger an integration center (IC) from Intelligent Services Center (ISC) - SAP SuccessFactors HXM Suite 

Keywords

ISC, IC, trigger event, ISC Event Triggers IC job, OData Service ISEFlow Failed, Error Status: error, errorThrown, OData Service ISEFlow Failed , KBA , LOD-SF-PLT-ISC , Intelligent Services , How To

Product

SAP SuccessFactors HXM Core 2211