3309711 - Accessing Live Data Connections of an SAC tenant fails because of insufficient permissions

Symptom

Accessing Live Data Connections of an SAC tenant fails because of insufficient permissions.

In current AO versions, the messages below are displayed:
----------------------------------------------
Analysis Office currently is not able to establish a connection.:
Failed connecting to '...': The remote server returned an error: (401) Unauthorized.
Server response:{"status":401,"message":"HTTP 401 Unauthorized"}
----------------------------------------------

After installing the version mentioned in SAP Note 3307594, the warning below is displayed instead:
----------------------------------------------
[7c4e-c8f9-ae] Couldn't access Live Data Connections because of insufficient permissions. Please see SAP Note 3309711 for further details. (ID-114228):
----------------------------------------------

Environment

SAP Analysis for Microsoft Office

Product

SAP Analysis for Microsoft Office all versions

Keywords

7c4e-c8f9-ae, ID-114228, warning, live data, couldn't access Live Data Connections because of insufficient permissions , KBA , BI-RA-AO-XLA , Excel Addin , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.