SAP Knowledge Base Article - Public

3309720 - Cannot Add Surcharge with Percentage at Header Level

Symptom

You have performed the needed changes under the activity Configure Price Strategy and added Surcharge to show in the Total Pricing section, but the same is not working.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Search for the ID ABC (ABC represents the ID of the Sales Order).
  4. Click Edit.
  5. Navigate to the Pricing and Invoicing tab.
  6. Scroll down to Total Pricing.
  7. Click Add Row.

System does not display the Surcharge with Percentage as expected.

Cause

Currently the header Price Component Surcharge available in the system are in step 71, 72, 73 and 74, but all having fixed price.

Surcharges% (Percentage) are only available on item level and on header level you can add only Surcharges fixed amount.

Resolution

This is the system expected behavior.

See Also

2461886 - Price Component Surcharge Cannot be Selected in the Total Pricing Section of a Sales Order or Service Order
2898021 - Pricing Components Are Not Available in Item Level for Sales Documents

Keywords

Surcharge, Sales, Document, Percentage, Total Pricing, Header, Level, Item, 71, 72, 73, 74, %, Fixed Amount , KBA , AP-PRC-PC , Calculation , How To

Product

SAP Business ByDesign all versions