Symptom
You have maintained the Notes in the Supplier Invoice however those Notes are not carried to the resulting Journal Entry.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos.
- Search for ABC (ABC is the ID of the Supplier Invoice).
- Click in Edit button.
- Navigate to Document Flow.
- Open its Journal Entry.
- Check the Header Text field.
- Then check the value shown for Item Text field for each item.
You expected that the values would reflect the content of the notes maintained in ABC, but the values are different or they are blank.
Cause
The Header Text field retrieves data from the Supplier Invoice's Invoice Description field. This field is maintained in the invoice's General tab. If no data is maintained in Invoice Description, the Header Text will be blank.
The Item Text field retrieves data from the invoice's item Description. If the item does not have Description, the data is copied from the Header Text. If either is maintained, the field will be blank.
Resolution
This scenario is the designed system behavior.
See Also
Keywords
Supplier Invoice; Journal Entry; Header Text; Item Text; Notes , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To