SAP Knowledge Base Article - Public

3309828 - Send Reset Password Email to Candidate on Manual Reset of password


Is there an option to send an automated email with the new password to the candidate in case if we reset the password for the new hire?


SAP SuccessFactors Onboarding


At the moment there is no email trigger for this. When any user resets the password for the new hire, they have to send out a separate mail with the updated password.

If you would like to change the current behavior,  you may submit this as an enhancement requests to engage our Product Team.  Please refer to KB Article:2090228 - How to submit enhancement ideas for SAP SuccessFactors Products to have your idea considered, voted on, and to track the interest of others.  The direct Link to our Community Ideas Pages for Onboarding is 


Password reset, email, new hire , KBA , LOD-SF-OBX-EML , Notifications , Product Enhancement


SAP SuccessFactors Onboarding 2211