SAP Knowledge Base Article - Public

3310432 - Message" No Records Found" While Opening Edit Output Settings for Check

Symptom

User trying to view data under Edit Output Settings for Check and system throws message "No Records Found".

Environment

SAP Business ByDesign

SAP Cloud for Customer

Reproducing the Issue

Example: Payment Management

  1. Go to Payment Management WorkCenter. 
  2. Go to Payment Monitor view. 
  3. Select All Payments. 
  4. Open Document ID.
  5. Click "You Can Also" button.
  6. Open "Edit Output Settings for Check.

Message "No records found" .

Cause

Form template rules failing to find a matching Form. If the rules are correct system finds the standard Form.

Resolution

Form will be picked by system if the rules and forms are correctly setup.. Review Form template rules with the Forms present.

Hint: Upload the form only for language without country.

Keywords

No records found, No data under output settings, message no records found, form template, review form template , KBA , no data under output settings , no records found , review form template , form template , message no records found , edit output settings for check , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions