SAP Knowledge Base Article - Public

3310697 - Rehire Verification task is missing - Onboarding

Symptom

Rehire Verification task is missing as a result we are not able to get the candidate on Dashboard to complete process.

Environment

SAP SuccessFactors Onboarding

Cause

Rehire verification not trigger to responsible.

Resolution

It is possible to complete the task and make candidate available on Dashboard follow the steps: 

  1. Go to BPE: Monitor Process
  2. Find the Process Instance ID for the affected candidate
  3. Go to BPE: Manage User Tasks
  4. Search by Process Instance ID with the candidate's Process Instance ID
  5. Click Complete Task
  6. The candidate will be available on Dashboard

Keywords

Rehire, Verification, Dashboard, Candidate, Not, Appear, Task, Missing, Complete, BPE, Onboarding, Onb, Obx , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions