SAP Knowledge Base Article - Public

3310725 - Creating Super Admin User Throws Error

Symptom

Creating super admin user from Provisioning returns the error: Exception in creating an admin user:Wrapped Exception: SQLException thrown SAP DBTech JDBC: [260]: invalid column name: USERS_SYS_PRONOUNS  

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Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

1. Partners/Customer Support try to create a super admin user in Provisioning and click save

2. Error appears - Exception in creating an admin user:Wrapped Exception: SQLException thrown SAP DBTech JDBC: [260]: invalid column name: USERS_SYS_PRONOUNS  

Cause

Database Error

Resolution

Create a Company Schema Upgrade Job in Provisioning and run it. 

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See Also

Creating a Super Admin User in SuccessFactors Provisioning

Keywords

super admin, USERS_SYS_PRONOUNS, Exception in creating an admin user:Wrapped Exception:, Company Schema Upgrade Job , KBA , LOD-SF-PLT-PRVR , Manage Provisioning , Problem

Product

SAP SuccessFactors HXM Suite all versions