SAP Knowledge Base Article - Public

3310741 - New Nationality could not be chosen even though data is added in ISOCountry picklist

Symptom

I have added a new country in ISOCountry picklist, why it could not be found in Personal Information<Nationality dropdown?

Environment

SAP SuccessFactors Employee Central

  • Personal Information

Cause

This is because Personal Information<Nationality field retrieves data from Country/Region object, but not ISOCountry picklist.

Resolution

Please go to Manage Data, create a new Country/Region based on business requirement. Then the new Country/Region could be found in Personal Information<Nationality dropdown.

Keywords

object, ISOCountry, Country/Region , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , How To

Product

SAP SuccessFactors HCM Core all versions