Symptom
Calibration filters are not fetching results when only one value is selected in filter fields.
If all values are selected in filter fields, then the results are showing up.
If only one value is selected in any of the filter field, then it shows the below message:
“The current filter criteria returned 0 subjects.
Please change filter criteria to return one or more subjects.”
Environment
SAP SuccessFactors Calibration
Reproducing the Issue
1. Go to calibration tab from drop down of home screen and click on calibration session
2. Go to list view and click on filters
3. Select all available values and click on apply filters, search results shows correctly
4. Try to change some filter values by removing some fields, error message appears as per screenshot:
Cause
The issue is caused by some element has been removed, but the filter categories still existed in calibration session.
Resolution
Please Navigate to Admin Center -> Manage Calibration Setting -> Search and Filter Fields -> Any change and save (such as uncheck Location), then change it back(check Location) and save.
See Also
Keywords