SAP Knowledge Base Article - Public

3310956 - Data Source Visit Details only shows one Contact per Visit

Symptom

You have maintained several contacts in a Visit but only the main contact is shown when using the data source CODVISITHB.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Business Analytics.
  2. Go to Design data sources and find CODVISITHB.
  3. Open it and run it with any Visit that has more than one Contact maintained. 
  4. Notice that only the main contact from the Visit is shown in the report.

Cause

There is a restriction rule ensuring that only Main contacts are mapped, this is why only the main contact is shown.

Resolution

The system is working as designed. If you believe that there should be a change in how this feature works then please open an Influence Ticket here.

Keywords

CODVISITHB, contact, main contact, visit , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions