3310999 - Issue with API Management Onboarding in Cloud Foundry Integration Suite

The customer has enabled API Management capability in SAP Integration Suite and encounters these errors while trying to perform the following tasks:

Use Case 1: Creating an API Proxy without completing the onboarding process.

Use Case 2: Creating an API access plan without completing the onboarding process.

The customer encounters the following error or errors of a similar type:

“Service broker error: Service broker apimanagement-apiportal failed with: {"timestamp":16699247918,"status":500,"error":"Internal Server Error","exception":"com.sap.apimgmt.servicebroker.exception.ServiceBrokerException","message":"\" The API Management Subscription does not exist, please subscribe to API Management, API portal and try again\".","path":"/v2/service_instances/2c10c6a-717f-437a-8121-46948c548"}”

Use Case 3: After completing the onboarding process, the customer has chosen the API Access plan but has not provided the role in JSON format or has provided a wrong role and encounters the following error:

Service broker error: Service broker apimanagement-apiportal failed with: {"timestamp":1670077087,"status":500,"error":"Internal Server Error","exception":"java.lang.NullPointerException","message":"while trying to invoke the method java.util.Map.get(java.lang.Object) of a null object loaded from local variable 'parameters'","path":"/v2/service_instances/a27944e-1982-4da7-ac83-2030c8b31"}

• API Management
• SAP Integration Suite

 API Management, SAP API Management, APIM, SAP Integration Suite, API Portal , KBA , OPU-API-OD-DT , Designtime , Problem