Symptom
The following behavior occurs in SAP Analytics Cloud (SAC):
- You are using SAC story with Optimized View Mode and you can no longer see the hierarchy symbol on top of the widget.
- This menu is present in classic view mode for the story.
Environment
SAP Analytics Cloud (Enterprise) 2023.08
Reproducing the Issue
- Log on to SAC.
- Open story that is using optimized view mode.
- Notice that on the top part of the widget you do not see set drill level option anymore.
Cause
This is a new product feature that has been implemented for optimized view mode. Configuration menus like filters and hierarchy drill levels has been moved from inside the widget under a standalone menu point.
Resolution
For more information please check the official blog on the topic.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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