SAP Knowledge Base Article - Public

3311092 - Managers Cannot See Continuous Performance Activity Updates or Comments For Their Employees

Symptom

Managers cannot view updates or comments from themselves or their employees on their employees’ Continuous Performance activities.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Login as a manager
  2. Home dropdown > Continuous Performance
  3. Select an employee
  4. Can see a blue dot indicator that there's an update on an activity
  5. Select the activity and cannot see any comments

Cause

System issue where the permission cache went to the wrong status.

Resolution

Resave the permission roles to refresh the cache.

Keywords

success factors, SF, CPM, direct reports, no comments, missing comments , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions