SAP Knowledge Base Article - Preview

3311202 - Comment option is not appearing when approving or rejecting items in My Inbox

Symptom

When approving or rejecting work items in My Inbox, there is no option to add a note/comment even though this has been set to Mandatory in the Decision options.

In older versions, a popup would appear to add a note (but this was optional)


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Environment

SAP_GWFND 756

SAP_GWFND 757 and 758

Keywords

popup, pop-up, dialog, comments, inbox  , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , Known Error

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