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3311261 - Error "Invalid Computer Name! Please re-enter the binary path." pops up when changing Tomcat start account from system account to service account


  • Post BO Server installation when trying to get Tomcat to run under the service account, then noticed the Command line is set to encrypted text.
  • Tomcat can be started under the System Account.
  • When trying to change the user from system account to the service account then get the error "Invalid Computer Name! Please re-enter the binary path."



  • SAP BusinessObjects Business Intelligence Platform 4.3 SP3
  • Windows Server 2022 Standard
  • Tomcat 9


SAP BusinessObjects Business Intelligence platform 4.3


BI Platform 4.3, Tomcat, Properties, system account, service account, command , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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