Symptom
In the app "Maintain Business Partner", the link between the customer and supplier in the company code data has been set.
However, the customer items still cannot be displayed in the app "Manage Supplier Line Items".
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Access Manage Supplier Line Items app.
- Filter with the supplier number and company code.
- Observe whether the line items of the customer account maintained in the Business Partner Master Data is added to the list.
Cause
There are two different ways to set a link between a customer and a supplier.
One way is to maintain it in the company code data. However, this method cannot be reflected in the app "Manage Supplier Line Items".
Resolution
Maintain the changes in Supplier Master Data
- In app Maintain Business Partner, click the button Switch Between Display and Change.
- Select Change in BP role: Supplier (Fin.Accounting)
- In tab Suppler: Payment Transactions, under section Automatic Payment Transactions, set the flag Clearing w. customer.
- Click on General Data and access the tab Supplier: General Data
- Maintain the Customer number in the General Data section
- Save.
Maintain the changes in Customer Master Data
- In app Maintain Business Partner, click the button Switch Between Display and Change.
- Select Change in BP role: Customer (Fin.Accounting)
- In tab Customer: Payment Transactions, under section Automatic Payment Transactions, set the flag Clearing with Vendor.
- Click on General Data and access the tab Supplier: General Data
- Maintain the Customer number in the General Data section
- Save
Once this link is maintained, the customer line items can be displayed in the apps Manage Supplier Line Items and vice versa. To show the customer line items in Manage Supplier Line Items, follow below steps:
- Open the app Manage Supplier Line Items and show line items of supplier.
- Select the Item Type Normal Items and Customer Items.
- The app will now show the customer line items of the customer account maintained in the supplier master data.
Same steps can be followed in Manage Customer Line Items to display the supplier line items.
See Also
2586464 - Error ID(Description): 001(No pymt possible because Items with a debit bal.still exist; see job log)
Keywords
Maintain Business Partner, Customer, Supplier, Link, Company Code Data, General Data, Customer Item, Supplier Item, Manage Supplier Line Items, Manage Customer Line Items, Display, not visible, How to , KBA , FI-FIO-AP-IS-2CL , Reporting Apps: Public Cloud , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , FI-FIO-AR-IS-2CL , Reporting Apps: Public Cloud , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem
Product
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SAP Knowledge Base Article - Public