3311511 - BOBJ configuration dump 'bo40.dump_all_xml' could not be read from CCDB

Symptom

BOBJ EWA reports provide no data and the following message is shown under heading "Quality of Service Data in Configuration And Change Database":

The configuration dump 'bo40.dump_all_xml' could not be read from Change and Configuration Database - CCDB. To analyze missing data in the CCDB, go to 'Change Reporting' in the 'Root Cause Analysis' work center. Choose the system and the store. CCDB Store: bo40.dump_all_xml with key fields CL_DIAGLS_BOBJ_SERVER used in section 'BO GoingLive Analysis'

Environment

Solution Manager 7.2
Solution Manager SP14 and above
BOBJ/BOE version 4.2 and 4.3
LM-SERVICE 14 patch level 11 or lower

Product

SAP Solution Manager 7.2

Keywords

bobj, solution manager, ewa , KBA , SV-SMG-DIA-APP-CA , Change Analysis + Reporting, Configuration Validation, CCDB , SV-SMG-SER-EWA , EarlyWatch Alert , SV-SMG-INS-CFG-MNG , Managed System Configuration , Known Error

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