SAP Knowledge Base Article - Public

3311544 - Unable to Deactivate Credit Segment 0000

Symptom

  • In the SSCUI Create Credit Segments (SSCUI ID 102104) it is not possible to change credit segment 0000 to a "normal" segment (not a main segment) by removing the main segment flag. It is greyed out in the edit mode of the configuration.

  • You are receiving a credit check error in the sales order for credit segment 0000, but credit check should only happen against another credit segment (1000 for example). 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud.

Cause

It is due to hardcoding that only segment 0000 can be the main segment. It is standard system design.

Resolution

Do not use the main segment 0000 if you don't need it. That means: 

Do not assign a company code or sales area to segment 0000, and just use the sub-segments with no contribution to main segment and select credit check only on segment level.

Keywords

S4_PC. credit, segment, 0000, 10000, main, credit, segment, checkbox, greyed. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions