SAP Knowledge Base Article - Public

3311698 - Filter and Sort Functionality Not Available for the Requested Date field in the Service Quotes Screen

Symptom

When navigating in the Service Quotes screen, you notice that there is no option to Sort or Filter by the field Requested Date.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to the New Business work center. 
  2. Open the Service Quotes view.
  3. In the Service Quote list screen, click the "Requested Date" column.

You will notice that the menu with the "Sort Ascending"/"Sort Descending"/"Filter" options does not pop up.

However, if you try the same in other screens, such as Sales Order, the options are available.

Cause

The Service Quotes screen is built upon a different technical infrastructure from other screens such as Sales Order, which makes the behaviour of the "Requested Date" field different.

Resolution

This is the expected system behaviour. Not being able to Sort and Filter by the "Requested Date" field is a technical limitation due to how the Service Quotes screen works.

Keywords

Requested Date, Field, Service Quotes, OWL, ./RequestedDate, Limitation, Issue, Filtering, Sorting , KBA , AP-CQP-CQ , Customer Quote , How To

Product

SAP Business ByDesign all versions