3311773 - Payments Runs are Pending in Closing-Relevant Tasks

You noticed that the closing-relevant task list contains the payment runs that have already been finished.

Now, you would like to know how you can avoid having processed and finalized payment runs in the closing-relevant task list. You think that the payment runs shouldn't appear on that list when they are finished.

SAP Business ByDesign

1. Go to General Ledger work center. 
2. Go to Closing Cockpit view.
3. You will see a list of tasks in process status with the following description: 

'Review Supplier Payments in Payment Run XYZ'.

(XYZ represents the payment run ID).

One possible reason is that the tasks are created due to payment runs are postponed and voided several times.

You can check the payment runs following the steps below:

1. Go to Payables work center. 
2. Go to Payment Runs subview. 
3. Select All Payment Runs in the dropdown list. 
4. Search for the Run ID XYZ. 
5. You can see the payment run is voided. 

The payment runs were voided and are in Obsolete status and system creates a task for this.

You need to manually clear these tasks as they were generated because the payment runs were voided. You should not obsolete so many payment runs in general. Please check the steps below:

1. Go to General Ledger work center.
2. Go to Closing-Relevant Tasks view.
3. Search for the task.
4. Click Actions button > Open details.
5. Open the payment run and click Actions -> Complete.
6. Click Save and close.
7. Now, you are able to close the task.

We request you to not obsolete the payment runs. Once you cancel, you need to check the relevant task immediately and close it.

Closing Cockpit; Tasks; Review Supplier Payments in Payment Run; in process; Obsolete , KBA , SRD-FIN-GL , General Ledger , How To