Symptom
When updating a key value in Bulgarian, the system unexpected changes the custom label to question marks.
For example:
Key Value: RECRUITING_READ_AND_ACCEPT_DATA_PRIVACY_STATEMENT
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Cause
The behavior occurs due to the file Unicode that does not support the Bulgarian characters.
Resolution
When importing the file into the system, make sure to select a valid Unicode, such as UTF-8.
A good approach is to open the exported file in Notepad++ and change the Unicode in the Encoding tab.
https://www.unicode.org/versions/Unicode8.0.0/
NOTE:
- This behavior may happen to other languages as well.
See Also
2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors
2660570 - Special Characters Broken - BizX Platform
Keywords
?,??, ???, ????, ?????, question, mark, marks, manage, languages, broken , KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
Attachments
Pasted image.png |