SAP Knowledge Base Article - Public

3312381 - Performance Form signature behavior when using route form tool

Symptom

Performance Form signature behavior when using route form tool

Environment

SAP SuccessFactors Performance Management

Resolution

Route Map: E->EM->User->E signature->Completion

1. Logging as admin, route any step to the completion using Route Form Tool. --> Make sure the login user is not in the route map in case of confusion. --> To check the signature in form

Expected Behavior: The signature should be `EMPLOYEE` by `LOGIN_USER`.

Audit trial comment: Approved and routed on behalf of `ORIGINAL_STEP_OWNER` by `LOGIN_USER`. Document completed.

2. Login as admin and then proxy to another user, route any step to the completion using Route Form tool. --> Make sure the login user and the proxy user are not in the route map in case of confusion. --> To check the signature in form

Expected Behavior: The signature should be `EMPLOYEE` by `LOGIN_USER` as a proxy for `PROXY_USER`

Audit trial comment: Approved and routed on behalf of `ORIGINAL_STEP_OWNER` by `LOGIN_USER` as a proxy for `PROXY_USER`. Document completed.

3. Login as admin and then proxy to another user, route any step to the completion using Route Form tool in a mass, which will trigger job Mass Route Form. --> Make sure the login user and the proxy user are not in the route map in case of confusion. --> To check the signature in form

Expected Behavior: The signature should be `EMPLOYEE` by `LOGIN_USER` as a proxy for `PROXY_USER`

Audit trial comment: Approved and routed on behalf of `ORIGINAL_STEP_OWNER` by `LOGIN_USER` as a proxy for `PROXY_USER`. Document completed.

See Also

2557862 - Proxy Name Appearing on the Signature of the Form - Performance Management

Keywords

proxy name, signature of the form, signature step, appearing, audit trial comment
, KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HXM Core 2211