SAP Knowledge Base Article - Public

3312425 - Printing Pro Forma Invoice is not possible for Outbound Deliveries

Symptom

Not able to print Pro Forma Invoice for Outbound Deliveries

Environment

SAP Business ByDesign

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Outbound Logistics WorkCenter.
  2. Navigate to Outbound Deliveries view.
  3. Open Delivery ID.
  4. Select "Pro Forma Invoice".

Not able to print Pro Forma Invoice.

Cause

User has to upload correct Form Template and maintain the rule.

Resolution

  1. Go to Application and User Management WorkCenter.
  2. Navigate to Input and Output Management view and select Form Template Selection subview.
  3. Select show rules for "Customer Invoice"
  4. Choose Go

Check the maintained Form template name for Proforma invoice Business Document.

Upload Customer Invoice Form Template and name it as required.

See Also

KBA:

2185944 - Form Template Selection Rule Not Working 

2038600 - While Selecting the Print Pro Forma Invoice From a Sales Order, the System is Selecting a Different Form Layout 

Keywords

Form Template Selection, Rule, Proforma Invoice, unable to print, customer invoice rules , KBA , proforma invoice , print pro forma , pro forma rules , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions