SAP Knowledge Base Article - Public

3312425 - Printing Pro Forma Invoice is not possible for Outbound Deliveries

Symptom

Not able to print Pro Forma Invoice for Outbound Deliveries

Environment

SAP Business ByDesign

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Outbound Logistics WorkCenter.
  2. Navigate to Outbound Deliveries view.
  3. Open Delivery ID.
  4. Select "Pro Forma Invoice", then no records would be found in upcoming preview dialog.

Cause

You haven't set a Form Template for document Proforma Invoice.

  1. Go to Application and User Management Work Center.
  2. Navigate to Form Template Selection View.
  3. Select show rules for "Customer Invoice".
  4. Check all the form templates by choosing Edit button one by one, then you would understand that none is for document Proforma Invoice.

Resolution

Please create a form template for document Proforma Invoice.

See Also

KBA:

2185944 - Form Template Selection Rule Not Working 

2038600 - While Selecting the Print Pro Forma Invoice From a Sales Order, the System is Selecting a Different Form Layout 

Keywords

Form Template Selection, Rule, Proforma Invoice, unable to print, customer invoice rules, No records found, Outbound Delivery , KBA , print pro forma , pro forma rules , proforma invoice , AP-RC-OUT , Output Management , AP-ODP-OD , Outbound Delivery , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions