SAP Knowledge Base Article - Preview

3312527 - Process Communication Error in Credit Memo or Unposted Credit Memo with error: "Cannot post this document as tax amount in transaction currency ABC is 0."

Symptom

You have created a Credit Memo as a Follow-Up document of Customer Invoice and observed that the Credit Memo is not posted in accounting. Basically, there is no Journal Entry created.

Or

You see an unposted Credit Memo with error message: "Cannot post this document as tax amount in transaction currency ABC is 0." (ABC represents the currency type)


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Credit Memo not posted in accounting, Journal Entry not created for Credit Memo, No JE for Credit Memo. , KBA , journal entry not created for credit mem , no je for credit memo , credit memo not posted in accounting , SRD-FIN-GL , General Ledger , How To

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