SAP Knowledge Base Article - Preview

3312765 - Email Activity Created via Outlook for Account which the User Does not Have Access To

Symptom

If customer synchronizes an e-mail activity from Outlook to SAP Sales Cloud which the recipient maintained in the field 'To' is an account which he does not have access to, the system creates the e-mail activity to in the account.


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Environment

SAP Sales Cloud

Product

SAP Cloud for Customer core applications 2211

Keywords

E-mail, Account, Access , KBA , LOD-CRM-SC-EML , Email , How To

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