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SAP Knowledge Base Article - PreviewSymptom
If customer synchronizes an e-mail activity from Outlook to SAP Sales Cloud which the recipient maintained in the field 'To' is an account which he does not have access to, the system creates the e-mail activity to in the account.
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Environment
SAP Sales Cloud
Product
SAP Cloud for Customer core applications 2211
Keywords
E-mail, Account, Access , KBA , LOD-CRM-SC-EML , Email , How To
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