SAP Knowledge Base Article - Preview

3312838 - Emails not triggering for restarted candidates when on Manage Pending Hires - Onboarding

Symptom

Candidate is currently on Manage Pending hire step, and the Onboarding process has to be restarted. Once the process is restarted, the candidate did not receive any email after the restart.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

restart, retrigger, Manage pending hire, manage pending recruits, mpr , KBA , LOD-SF-OBX-EML , Notifications , Problem

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