SAP Knowledge Base Article - Public

3312839 - "!(=Obsolete; )" criteria within Campaigns OVS in Leads Advanced Search

Symptom

In Leads, you cannot remove the "!(=Obsolete; )" criteria in Advanced Search within Campaigns OVS.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open Sales Workcenter.
  2. Go to Leads view. 
  3. Open Advanced Search filter. 
  4. Open the Campaigns OVS. 
  5. Now, go to Advanced Search within Campaigns OVS.
  6. Try to remove pre-filled Obsolete criteria.
  7. It is grayed out. 

Resolution

This is the system behavior, based on how the system was designed and it is the same for multiple objects.

Keywords

Obsolete , OVS , Campaign , Lead , Filter , Criteria , KBA , LOD-CRM-MKT-CAM , Campaigns , How To

Product

SAP Cloud for Customer add-ins all versions